QUESTION 301Which of the following devices is MOST likely to outperform a 15,000 rpm SAS hard drive in read speed? A.    Compact flashB.    SSDC.    TapeD.    SD Answer: B QUESTION 302The technician has identified prohibited content on a PC. Which of the following would be the FIRST action that the technician should take? A.    Walk awayB.    […]

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QUESTION 291In a laser printer, which of the following components uses heat to apply the toner onto the page? A.    Fuser assemblyB.    Pickup rollerC.    Transfer rollerD.    Imaging drum Answer: A QUESTION 292A technician is trying to connect the high-end 5.1 surround sound audio system to their Home Theater PC. Front and rear channels produce the […]

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QUESTION 281A user calls to report that a notice keeps appearing on their screen whenever they try to pull down video clips from a website. The notice says “This category is being blocked because it is streaming media. Please click continue to use your assigned quota time”. The technician is aware that a new web […]

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QUESTION 271Which of the following RAM modules has a PC rating of 10600? A.    DDRB.    SDRAMC.    DDR3D.    DDR2 Answer: C QUESTION 272Which of the following types of RAM is typically used to improve reliability? A.    Double sidedB.    ECCC.    SODIMMD.    RDRAM Answer: B QUESTION 273Which of the following uses Intel’s core i CPUs? (Select TWO). A.    […]

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QUESTION 261Which of the following socket types is for an Intel CPU? A.    FB.    940C.    AM3D.    1156 Answer: D QUESTION 262Which of the following socket types is for an AMD CPU? A.    940B.    775C.    1155D.    1366 Answer: A QUESTION 263Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)? […]

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QUESTION 251A technician observes another technician trying to steal a company laptop. Which of the following should the first technician do NEXT? A.    Confront the technician stealing the laptopB.    Preserve the laptop for evidenceC.    Report through proper channelsD.    Document the incident Answer: C QUESTION 252A user needs a new gaming computer which can be both […]

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QUESTION 241Which of the following can ONLY be installed when a laptop is turned off and disconnected from all power sources? A.    PCMCIA deviceB.    Express card 54 deviceC.    SODIMM chipD.    USB expansion hub Answer: C QUESTION 242A technician is installing a new laser printer on a workstation that has Windows 7 Professional x86 installed. Which […]

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QUESTION 231Which of the following printers requires manual alignment? A.    LaserB.    Dot matrixC.    InkjetD.    Thermal Answer: B QUESTION 232A user has a parallel printer and wants to share it on the company network. Which of the following devices would the user need? A.    A port replicatorB.    A splitterC.    A wireless routerD.    A print server Answer: […]

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QUESTION 221Which of the following encryption methods is considered easily broken and should be avoided when configuring wireless security? A.    WEPB.    WPAC.    AESD.    TKIP Answer: A QUESTION 222Which of the following special function keys might prevent a user from connecting to the Internet? A.    WirelessB.    Screen lockC.    VolumeD.    Bluetooth Answer: A QUESTION 223When configuring a […]

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QUESTION 210The process of voltage control to limit the volume of liquid delivered is used in: A.    laser printers.B.    thermal printers.C.    impact printers.D.    inkjet printers. Answer: D QUESTION 211A technician servicing a user’s computer notices the user has a lot of desktop icons linking to inappropriate websites. Which of the following should the technician do […]

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QUESTION 201Which of the following would require the need for a POTS line? A.    ModemB.    RouterC.    SwitchD.    Hub Answer: A QUESTION 202A technician needs to configure a wireless small office home office (SOHO) network to provide IP addresses to devices on the network. Which of the following features should be enabled? A.    MAC filteringB.    DHCPC.    […]

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QUESTION 191A client has a laptop screen and an external screen. Which of the following is the BEST way to toggle between the two or show both at the same time? A.    Function keys on keyboardB.    Task ManagerC.    Display settings in Control PanelD.    Turn the monitors on and off Answer: A QUESTION 192Which of the […]

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QUESTION 181A technician is helping to purchase a new server to be used to roll out virtualized workstations. Which of the following components should be chosen to BEST meet the customer’s needs? (Select TWO). A.    Specialized video cardB.    Maximum memoryC.    Maximum-core processorD.    Dual monitorsE.    Surround sound audio Answer: BC QUESTION 182Which of the following should […]

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QUESTION 171Which of the following standards would be used on a wireless router to support speeds up to 150 Mbps? A.    802.11aB.    802.11bC.    802.11gD.    802.11n Answer: D QUESTION 172A technician must trace a network cable from a user’s desk to the punch down block in the wiring closet. Which of the following tools would be […]

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QUESTION 161When unable to get an IP address from a server, which of the following represents an APIPA address that a PC might receive? A.    10.0.1.111B.    65.71.1.111C.    169.254.1.111D.    192.168.1.111 Answer: C QUESTION 162Which of the following settings, when enabled, is MOST likely to result in an IP address conflict on a local network? A.    Custom […]

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QUESTION 151Which of the following devices transmits data to all ports regardless of final destination? A.    FirewallB.    RouterC.    SwitchD.    Hub Answer: D QUESTION 152When installing a printer in Windows, which of the following is the purpose of the Additional Drivers button on the Sharing tab in the printer’s properties? A.    To add additional drivers to […]

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QUESTION 141Which of the following 802.11 wireless standards provides the LOWEST maximum theoretical throughput? A.    AB.    BC.    GD.    N Answer: B QUESTION 142Basic Internet web traffic generally travels on which of the following ports? A.    25 and 53B.    53 and 8080C.    80 and 443D.    110 and 53 Answer: C QUESTION 143Which of the following printer […]

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QUESTION 131Which of the following properties of TCP/IP is used to differentiate the network and the host portions of an IP address? A.    DNS addressB.    Default gatewayC.    Subnet maskD.    DHCP lease Answer: C QUESTION 132A user is trying to setup a small office home office (SOHO) wireless network and does not want any neighbors to […]

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QUESTION 121Which of the following will provide the BEST protection against power failures and data loss? A.    Auto-switching power supplyB.    Uninterruptible power supplyC.    Line conditionerD.    Surge suppressor Answer: B QUESTION 122Which of the following tools are commonly used to remove dust and debris from inside a computer? (Select TWO). A.    Cotton and alcoholB.    VacuumC.    Compressed […]

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QUESTION 111Which of the following ports MUST be open to connect to a PC using RDP? A.    21B.    80C.    443D.    3389 Answer: D QUESTION 112Which of the following is the MAXIMUM transfer speed of USB 2.0? A.    100 MbpsB.    400 MbpsC.    420 MbpsD.    480 Mbps Answer: D QUESTION 113Which of the following display connections has […]

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