When replacing the CPU in a laptop, which of the following locations should have thermal grease applied?
A. Connection points on the system board
B. Bottom of the CPU
C. Top of the CPU
D. Axis of the cooling fan
Which of the following printer processes would be LEAST suitable for creating archival documents?
Which of the following would a technician need to setup a cable modem at a customer’s home? (Select TWO).
Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?
A. The operating system must be upgraded to Windows Ultimate.
B. Flash the system’s motherboard CMOS.
C. Upgrade to the latest Windows Media Player.
D. Install the manufacturer’s drivers for the OS.
Which of the following IEEE 802.11 standards operates natively in both the 2.4Ghz and 5Ghz spectrum?
Which of the following external ports would a technician use to connect a keyboard? (Select TWO).
B. IEEE 1394
A user is required to use a directly connected local printer but is unable to print any documents properly. Various characters are excessively being printed on the top and bottom of each page. Which of the following actions would correct this issue?
A. Update the language drivers
B. Connect to the printer using Bluetooth
C. Update the print drivers
D. Connect to the printer using the wireless LAN connection
A technician needs to replace a PCI card on a desktop safely. Which of the following would be required prior to touching any of the computer parts within the desktop?
A. Grounding wires
B. Waterproof mat
C. ESD strap
D. Cable management straps
A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?
A. Place a jumper on both the MA and CS jumper block of the secondary drive.
B. Place a jumper on the MA jumper block of the secondary drive.
C. Place a jumper on both the SL and CS jumper block of the secondary drive.
D. Place a jumper on the SL jumper block of the secondary drive.
USB 2.0 and which of the following ports share the same connector?
A. Micro USB 2.0
B. Mini USB 2.0
C. Micro USB 3.0
D. USB 3.0
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