A technician observes another technician trying to steal a company laptop. Which of the following should the first technician do NEXT?
A. Confront the technician stealing the laptop
B. Preserve the laptop for evidence
C. Report through proper channels
D. Document the incident
A user needs a new gaming computer which can be both fast and quiet. Which of the following should MOST likely be installed to meet the user’s requirements?
A. Liquid-based cooling system
B. Passive cooling system
C. Thermal paste
D. Low RPM fans
Which of the following should a technician check FIRST on the laptop if the system’s battery is not being charged?
A. CMOS battery
B. DC-in jack
C. AC-in jack
D. Breaker for the wall jack
A keyboard has been replaced on a laptop. Which of the following is the MOST likely cause that the keyboard does not work?
A. The keyboard data cable was not connected properly.
B. The keyboard is not compatible with the laptop.
C. The keyboard needs updated drivers.
D. The keyboard is defective.
Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work, after replacing the motherboard due to a video issue?
A. Update the video drivers
B. Replace the speakers
C. Check the speaker’s connection to the motherboard
D. Verify that the speakers are compatible with the replacement motherboard
Which of the following is the MAIN purpose of cleaning the printer during the imaging process?
A. It prolongs the toner cartridge’s lifecycle
B. It takes off any residual toner left after development
C. It keeps the printer clean and prolongs its usable life
D. It increases the speed of the print process
Which of the following computer components are located on the Northbridge? (Select TWO).
A. Hard drive
Which of the following can be used to change fan speeds?
A. Device manager
C. Power options
D. Action center
A client wants to take their old VCR tapes and put them on a DVD. Which of the following expansion cards would need to be installed in a computer to perform this task?
A. TV tuner
B. Video graphics
D. Video capture
Which of the following 802.11 standards has the MAXIMUM throughput of 11 Mbps?
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